The Basic Principles Of samanaga
The Basic Principles Of samanaga
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Strength Answers Service provider Samanga delivers thorough photo voltaic options to purchasers in Uganda and Kenya, together with all the things from solar panels to inverters. We've got recognized a solid purchaser foundation that spans government agencies, personal enterprises, and typical shoppers.
We will be delivering an practical experience on the SolarWinds purchaser success Middle after a while. We have not however executed it as of but, but we have been preparing for it.
Industry experts in Electricity & Far more NOJA products portfolio incorporates Innovative reclosers, control programs, and automation technologies, all engineered to satisfy the arduous requires of recent energy units. Devoted to sustainability and excellence,
For instance, a skipped weekly anti-virus routine maintenance sends off a warning, while a missed quarterly job alerts us that a essential task continues to be forgotten and might open up our databases to probable hacks. Other noteworthy features of Samanage SLA are:
The agent’s identify is mechanically loaded in, while he or she assigns the title, brief description, and receiver. The agent might also choose the class or subcategory, the last remaining distinctive to Samanage so far as We all know.
Over time, We have now create strategic partnerships with Global business-top manufacturers and suppliers within the ICT, Electrical power & Wellbeing Room to provide modern customised remedies to our customers.
Samanage not only gives entire ITIL-All set IT assistance desk and asset administration abilities, but matches these with trustworthy customer service. The software package is on a regular basis upgraded to deal with latest current market requires, making it among the benchmarks for the most recent advancement within their sector.
SWSD is an entire suite ITSM solution with company catalog, CMDB etcetera that goes considerably over and above simple ticketing. It truly is designed for Individuals individuals who want the total company administration further than a ticketing method.
It will likely be an interesting comparison, I will be comparing it in opposition to the cloud offerings from Ivanti and Cherwell quite quickly.
SWSD includes a configurable Worker Assistance Portal, enabling employees for making their support requests, open and monitor their tickets, and locate quick answers throughout the understanding base. The portal’s appear and feel is usually custom-made for your branding desires, and
In the help stop, we appreciated a chance to observe tickets and incidents effortlessly. In addition, Samanage dashboard is check here absolutely intuitive, furnishing higher-level choice makers with rapid insights on essential facts with no should drill all the way down to aspects for strategic organizing.
“Now we have an abundance of laptops being used by product sales on place so aquiring a steady cloud asset tracker assists”. Yet another system director also claimed that Samanage aids him to arrange and plan upgrades and routine maintenance even when he focuses on procedure advancement.
2nd, he pointed out that Samanage allows you to oversee the entire asset lifecycle. You furthermore may get important knowledge outside of the specs in the asset. “The agent then reviews back again daily to Samanage with facts points of curiosity concerning the asset’s functionality, place and various crucial areas.”
This award is provided to software program options with an extensive cost-free trial supply. We really appreciated The truth that Samanage free demo makes it possible for possible purchasers to fully evaluate the product or service’s critical characteristics and gives people the totally showcased system and adequate time to overview the application primarily based on their own needs or problem.